1. Introduction
At Jabra Connect , we sincerely care about privacy, security, and transparency; these core elements play a substantial role in our company’s mission. This privacy notice covers the Jabra Connect service, which is a branded service owned and operated by Jabra Connect AS, Jabra Connect branded products, software, and websites. It outlines how and why we collect, store, and process the personal data of users that interact with us, visiting our websites, using our services, using our interactive applications, or other products and services, including software downloads.
2. Jabra Connect Role
We offer different services and may consequently hold different roles when we process personal data in relation to the Jabra Connect service and the Jabra Connect branded products, software, and websites:
Jabra Connect as 'data controller': Jabra Connect acts as the data controller for the personal data you provide to us through our branded websites or when you register and use the Jabra Connect service as a direct user (e.g. through Trial, Jabra Connect Free, or eCommerce solution), or other direct interactions, like new hire application or subscribing to newsletters.
Jabra Connect as 'data processor (or sub-processor)': Jabra Connect acts as the data processor for the personal data you provide to us when you activate and use the Jabra Connect service or products or software through any of the Jabra Connect affiliated partners who are authorized to sell the Jabra Connect service or products or software. When Jabra Connect acts as the data processor, all processing of your personal data by Jabra Connect will be governed by a data processing agreement between Jabra Connect and the partner, and this data processing agreement will constitute Jabra Connect legal basis for the processing
3. How we collect your data
We may collect a variety of information depending on how you interact with us, the Jabra Connect Service or products, or our websites. This information can be collected using direct interactions, automation, or third parties. Here’s more information about these methodologies:
3.1 Direct interactions
We may receive your personal data directly when you, for example:
Contact us directly, e.g. using email, chat, or contact forms
Request marketing information to be sent to you
Sign-up and use the Jabra Connect service as a direct user
Purchase a product or service
Download software
Participate in an online survey
Submit an application
Provide us feedback
3.2 Automated technologies or interactions
When you use our website or our services, we may collect technical data about your computing system and browsing activity. This data is gathered by employing cookies and related tools. To learn more about the cookies we utilize on this site please refer to our cookie notice.
3.3 Third parties
Your personal data may be received via a third party as follows:
Via analytics through providers such as Google Analytics or Hubspot
Via a Jabra Connect authorized partner reselling the Jabra Connect products or services
Via a customer of an authorized partner purchasing the Jabra Connect products or services
Google to manage Google Hangout service interoperability
Microsoft to manage MS Teams service interoperability
If enabled, from Google to store your Google account details for YouTube live recording authentication and YouTube to store your live recording link, title and time of streaming.
Microsoft Outlook, to store your meeting subject when using One-Time Rooms through the Jabra Connect service Outlook add-in.
From service providers, for third party tools we use to manage day to day business operations, including companies such as:
Salesforce to manage clients and processes
Hubspot to communicate with you
Social Media platforms such as Facebook, LinkedIn, Instagram, and YouTube for collaboration and advertising purposes
4. The Type of data we collect
Jabra Connect collects data in order to provide the best experiences we can when you visit Jabra Connect branded websites or use Jabra Connect branded products and services.
Please note that it is possible to visit our websites without providing personal data about yourself.
However, in order for you to best utilize the resources and information we offer on our website (for example downloading product brochures, eBooks, sign up for our newsletter, or start a software test drive), we will need to collect some personal data from you to provide the services and the information that you request of us.